SFO passengers board Rome flight for 3rd time after being diverted twice before
SAN FRANCISCO - A group of United Airlines passengers are finally en route to Rome Thursday after having their flights out of SFO diverted twice over the previous two days. A mechanical issue, followed by a medical emergency, forced the flights to land elsewhere on Tuesday and Wednesday.
"We’re about to take off (for the 3rd time!) to Rome," passenger Raja Haddad wrote KTVU in an email. "I do empathize with these situations usually, but this experience has been completely off the charts."
United Flight 507 departed from San Francisco on Wednesday afternoon but had to land early Thursday morning in Edmonton, Canada, after a passenger experienced a medical emergency about six hours into the journey, according to the airline.
This incident marks the second time in as many days a San Francisco United flight bound for Rome has been rerouted.
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On Tuesday, another United flight had to make an emergency landing in Sacramento because of a mechanical issue with the aircraft's engines.
The passengers from that flight were also brought back to San Francisco.
"United has missed plenty of real opportunities to step up and deal with these situations in a much more effective way, or at least with a "walk the talk" sincere apology and compensation for the financial and emotional damage," said Haddad.
Although both were different planes, they were the same model.
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