Why are appointments at Mexico's Consulate being sold?

The challenges of booking an appointment at the Consulate General of Mexico in San Francisco and San Jose are forcing many to look for outside sources who are charging for appointments that should be free. Ana Luisa Vallejo Barba, Consul General of Mexico in San Francisco and Alejandra Maria Bologna Zubikarai, Consul General of Mexico in San Jose warn about privacy risks by using outside entities to book appointments.